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Tag Archives: ecommerce store

3 Customer Retention Techniques That Successful Ecommerce Store Use

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Posted on May 11, 2017 at 07:55 AM

If you’re like us, your inbox is flooded with articles trying to tell you how to grow your sales. Some have good advice, but most miss the mark because they don’t start from this fundamental principle — the ONE thing that makes an Ecommerce store profitable. Here it is upfront: A profitable store is one […]

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How To Decrease Time Spent On eCommerce Customer Service

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Posted on June 27, 2016 at 07:11 AM

“As many inquiries as you can possibly handle…”. “I replied, “Are you sure? Do you have that many inquiries ?” “Yes, bring it on…” And so I did. I flipped the switch to ‘on’. My team jumped into action and started to handle customer service 24/7. Within five days we were handling between 300 and 500 buyer inquiries […]

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