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Tag Archives: Customer service

3 Customer Retention Techniques That Successful Ecommerce Store Use

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Posted on May 11, 2017 at 07:55 AM

If you’re like us, your inbox is flooded with articles trying to tell you how to grow your sales. Some have good advice, but most miss the mark because they don’t start from this fundamental principle — the ONE thing that makes an Ecommerce store profitable. Here it is upfront: A profitable store is one […]

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How To Decrease Time Spent On eCommerce Customer Service

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Posted on June 27, 2016 at 07:11 AM

“As many inquiries as you can possibly handle…”. “I replied, “Are you sure? Do you have that many inquiries ?” “Yes, bring it on…” And so I did. I flipped the switch to ‘on’. My team jumped into action and started to handle customer service 24/7. Within five days we were handling between 300 and 500 buyer inquiries […]

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How to Improve Your eBay Selling Limit ?

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Posted on August 11, 2015 at 10:33 AM

Why you have an eBay selling limit? ebay selling limit is a hot topic on the forum or community about how increasing selling allowance on ebay. As more and more seller onboard this years, ebay has to ensure a trusted and safe environment for all buyers and sellers. As a world leading online marketplace, a smooth transaction will lead to customer re-purchasing. That is […]

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